Terms & Conditions

Subject to the conditions outlined in this section, these Terms of Use will remain valid and enforceable throughout your usage of the Furand Fins Pet Care website. We reserve the right, at our sole discretion, to (a) temporarily suspend your access to the website and your Furand Fins Pet Care account, or (b) terminate these Terms of Use, at any time and for any reason, including but not limited to violations of the Terms or if we have reason to believe that you are under the age of 18.

In the event of termination, your Furand Fins Pet Care account and the rights associated with accessing and using the website will be immediately terminated. Please note that the termination of your account may result in the removal of any user-generated content you have posted. Furand Fins Pet Care shall not be held liable for any consequences arising from the termination of these Terms, including the closure of your account or the deletion of your user-generated content.

The provisions concerning our intellectual property rights, user-generated content, acceptable use, disclaimer of warranties, indemnity, limitation of liability, and dispute resolution, including individual arbitration, along with any other rights and obligations reasonably intended to survive such termination, including the conclusion of any other aspect of the relationship between you and Furand Fins Pet Care, such as your decision to discontinue purchasing from us or the cancellation or conclusion of any participation in services, programs, or promotions offered by Furand Fins Pet Care, will remain in effect even after the termination of these Terms of Use.

2. Website Usage & User Content

"User Content" refers to all information and content, including photographs, submitted by users to Furand Fins Pet Care through various means such as social media platforms (e.g., Facebook, YouTube, Instagram, Pinterest, Twitter), interactions with the website (e.g., user profile, product review, question & answer), or any other communication with Furand Fins Pet Care (e.g., customer service calls, emails).

You are solely responsible for your User Content and assume all associated risks, including reliance by others on its accuracy, completeness, or usefulness, as well as the potential disclosure of personally identifiable information.

By submitting User Content, you affirm, represent, and warrant that you own or have the necessary licenses, rights, and consents to use your User Content as described on the website and that it does not violate the Acceptable Use policy outlined in these Terms.

You may not falsely imply or state that your User Content is provided, sponsored, or endorsed by Furand Fins Pet Care. As the sole responsible party for your User Content, and not Furand Fins Pet Care, you may be liable if your User Content violates the Acceptable Use policy.

By submitting your User Content or using it on the website, you automatically grant Furand Fins Pet Care an irrevocable, non-exclusive, royalty-free, fully paid worldwide license to reproduce, distribute, publicly display and perform, create derivative works from, incorporate into other works, and otherwise use your User Content, including granting sublicenses, solely for the purpose of including your User Content on the website, Furand Fins Pet Care’s social media platforms, or for marketing and promotional initiatives.

Any feedback, communications, or suggestions you provide to Furand Fins Pet Care will be treated as non-confidential and non-proprietary, subject to applicable law and our Privacy Policy.

Since we do not have control over User Content, you acknowledge and agree that we are not responsible for any User Content and make no guarantees regarding its accuracy, currency, suitability, or quality. We disclaim any liability for interactions between users on the website.

3. Intellectual Property

The Furand Fins Pet Care website contains valuable trademarks and service marks that are owned, controlled, or licensed to us, including but not limited to Furand Fins Pet Care, the logo, and any taglines. Any unauthorized use of the trademarks without prior written permission is strictly prohibited.

The overall arrangement and layout of the website, including marks, images, text, graphics, buttons, screenshots, and other content, are the exclusive property of Furand Fins Pet Care.

Copying, reproducing, modifying, republishing, uploading, downloading, posting, transmitting, creating derivative works of, or duplicating all or any part of the website without authorization is prohibited.

We also collaborate with independent suppliers, distributors, veterinarian clinics, and other third parties. Any other trademarks, product names, package designs, or logos associated with third-party suppliers belong to their respective owners.

4. Product Listings and Descriptions

As a pet care provider, Furand Fins Pet Care strives to provide accurate and reliable product listings and descriptions. However, due to gathering information from various sources, we cannot guarantee the absolute accuracy or completeness of the content provided.

By using our website and relying on product listings or descriptions, you agree to do so at your own risk.

We disclaim any warranties regarding the accuracy, completeness, or reliability of product descriptions. Always check product packaging, labels, and instructions before making any purchase or using any product.

5. Ordering and Payment

By placing an order and making a payment on our website or through any other means, you acknowledge and accept the following:

A. Order Accuracy – While we strive for accuracy, errors may occur. We reserve the right to correct errors or cancel orders.

B. Product Availability – All orders are subject to stock. If an item is out of stock, we will notify you, provide alternatives, or issue a refund.

C. Payment Authorization – By submitting payment information, you authorize Furand Fins Pet Care to charge the specified amount.

D. Third-Party Payment Processors – We may use third-party payment processors. You agree to their terms and acknowledge we are not liable for their services.

E. Limitation of Liability – Our liability for orders is limited to the amount you paid for that order.

7. Disclaimer of Warranties

All information and content on our website is provided “AS IS” and “AS AVAILABLE.”
We disclaim all warranties, express or implied, including but not limited to warranties of title, non-infringement, merchantability, and fitness for a particular purpose.

8. Limitation of Liability

In no event shall Furand Fins Pet Care, its employees, agents, affiliates, contractors, or partners be liable for indirect, consequential, incidental, or punitive damages related to your use of the website, products, or services.

Our liability to you for any damages will always be limited to the greater of:
(a) AED200, or
(b) the amount you have paid to Furand Fins Pet Care in the past 12 months.

9. Indemnity

You agree to indemnify and hold Furand Fins Pet Care, its employees, agents, and affiliates harmless from any claims, demands, or actions made by third parties arising out of:

  • your use of the website or products,

  • your user content,

  • your violation of these Terms.

By using our website and purchasing products from Furand Fins Pet Care, you agree to these Terms & Conditions.

For inquiries, contact us anytime at info@furandfinspetcare.com or call +971-524566746‬.